Terms of Use
Effective Date: May 22, 2026
Welcome to the website of Pusula Customer Experience UK Ltd ("we", "us", or "our"). By accessing or using this website, you agree to comply with and be bound by the following Terms of Use. If you do not agree with any part of these terms, you should immediately cease using this website.
1. Acceptance of Terms
These Terms of Use govern your access to and use of our website, including any content, functionality, interactive calculators, and services offered on or through the site. By navigating the site, completing forms, or interacting with tools, you confirm that you accept these terms and agree to abide by them.
2. Intellectual Property Rights
All content, layout, designs, text, graphics, logos, images, calculations, and software on this website are the intellectual property of Pusula Customer Experience UK Ltd or our licensors and are protected by United Kingdom and international copyright, trademark, and other intellectual property laws. You may view, print, or download pages for your own personal or internal business research, but you must not modify, republish, distribute, sell, or copy any part of this site without our express written consent.
3. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use of the site. Specifically, you agree not to:
- Use the site in any way that violates applicable local, national, or international laws or regulations.
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of our site, server, database, or network.
- Introduce any viruses, trojan horses, worms, or other malicious software.
- Use automated scripts or scraping tools to extract data from our interactive calculators or pages without permission.
4. Accuracy of Information & Tools
The content on this website (including blogs, articles, and descriptions of services) and the results generated by our interactive tools (such as the CX Savings Calculator, Outsourcing Readiness Quiz, and CX Maturity Assessment) are provided for general business information and exploratory purposes only.
While we strive to ensure the accuracy and currency of the information on this website, we make no guarantees, warranties, or representations that the content is error-free, complete, or perfectly accurate. Calculator results are non-binding projections and do not constitute a formal business quotation or contractual offer.
5. Limitation of Liability
To the fullest extent permitted by law, Pusula Customer Experience UK Ltd and our directors, employees, or representatives shall not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of, or inability to use, this website or the tools provided herein.
6. Governing Law
These Terms of Use, their subject matter, and their formation are governed by the laws of England and Wales. Any disputes arising from or in connection with the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
7. Changes to Terms
We reserve the right to revise and update these Terms of Use at any time without notice. All changes are effective immediately when they are posted on this page. Your continued use of the website following the posting of revised Terms of Use constitutes your acceptance of the changes.
8. Contact Us
If you have any questions or concerns about these Terms of Use, please contact us at:
Email: hello@pusulacx.co.uk
Address: Pusula Customer Experience UK Ltd, Spaces Covent Garden, 60 St Martins Lane, London, UNITED KINGDOM WC2N 4JS